Sling.Docs

Selling

The Payments page

Payments shows where your money is taken and paid out, and it is where you start or check your payment account.

Sling is software, not a bank. Accounts, balances, cards and payouts are provided by our payment partners and their banks under their terms.

Before you have a plan or an account

You see the setup in four steps: start your plan, create your payment account, confirm who you are and finish the last settings. Have a photo ID and your business details ready. Press Start setup to begin.

Once your account is set up

The page says how your account is doing, such as whether it can take payments and whether your identity check is still open. Our fee has its own card, which says what is deducted when a customer pays.

Payouts can start later than selling. If Payouts start after your identity check shows, you can already sell, and that check stands between you and your payouts.

Tax category

Choose what most of your products are, and it is used to work out the sales tax on your orders. If your store charges through its own payment account, this is set in that account's tax settings instead, and the page says so.

Local currency prices

Once your plan is active, you can show shoppers approximate prices in their own currency. Every order is still charged in your store currency.

If you connected your own account

You can update your connection, or disconnect it so new checkouts can no longer charge through it. A separate page lists the settings that live in that account, not here: your statement descriptor and your Apple Pay domain, plus optional checkout tweaks. Nothing on that page changes anything in Sling.

Other payment providers

Stripe, Mollie, Adyen and Nuvei show as tabs marked Soon. They cannot be connected yet.

The PayPal tab marked Soon is for a separate express button. PayPal in the payment box is something else: it is set up inside your payment account. If you connected your own account, the page of settings that live there has the steps.

Still stuck? Write to support@sling.cx and a real person answers.