Sling.Docs

Billing

What Sling costs

Your plan has a monthly or yearly price, plus a software fee per order.

The two ways to pay

  • Monthly is $149, billed every month.
  • Yearly is $99 per month, as one payment of $1,188 for twelve months. Over a year that is $600 less than paying monthly.

Plans are billed per store. You choose the plan during setup, and you pay on our payment partner's secure page.

The software fee

The listed fee is 1% per order. It is deducted from each payment as your customer pays. Where it cannot be deducted, it is billed in a fee statement that you pay from your Billing page.

Card fees

Card processing is billed by your payment account at your own rate. It is separate from both the plan and the software fee.

What the Billing page shows

  • Your plan shows what this store pays and its state, such as Active, Domain needed or Plan ended.
  • This month shows the sales volume and orders on your Sling checkout since the 1st.
  • A fee panel shows only when you have software fees to settle.
  • Refer & earn holds your referral link.

Only the owner can open Billing. Going live also needs a connected checkout domain and a payment account.

Can I get my plan fee back?

Our refund policy says subscription fees are generally non-refundable, and you can cancel at any time to stop future billing.

If you see this message

  • This store already has a subscription means we refused to start a second one, because it would bill you twice. Fix or resume the one you have.
  • Could not check means one of our reads timed out. Nothing has changed, so reload in a moment.

Still stuck? Write to support@sling.cx and a real person answers.