My checkout is not showing

Start on Billing

Your plan card says what is missing, such as Domain needed or Almost live. Your checkout needs all of the following to take real orders.

• An active plan, with no overdue fees locking your checkout.
• Approval from Sling.
• A connected payment account that can take payments.
• Your Shopify store connected.
• A checkout domain, with its DNS working.
• The thank-you redirect confirmed.
• The Sling script in your theme.

Look at the script

The Go live steps tell you to add the Sling script to your theme, and we look for it on your live storefront. Your theme has to be published.

Other causes

• An automatic 100% discount makes every cart total zero, so shoppers go to your Shopify checkout. Promotions shows a warning and a button to turn it off.
• A product in the cart is not in your synced catalogue. Sync your Shopify products.
• Your plan has ended or fees are too far overdue. See the billing articles.
• Your payment account stopped being able to take payments after you were live. Open Payments.

If shoppers see a message instead

A subscription with no room left shows This subscription is sold out. Raise or clear the Subscriber limit on the offer. A subscription that cannot start shows This checkout could not start, and the offer row on Subscribe & Save explains if its price is under the minimum.