Send money from your balance

Before you start

A payout goes to a saved payout account. If you have none yet, the page asks you to add one first. If payouts are not on for your account, the page says so and the buttons stay shut.

Send a payout

1. Open Move money, then Payouts. The Send money window opens.
2. Under Who are you sending to, pick a recipient. You can search the list, or choose Add a recipient.
3. Press Select recipient.
4. Enter the amount. Use 25%, 50% or Max to fill in a share of what is available.
5. If you hold more than one balance, choose one under Pay from.
6. Choose Standard or Instant, then press Continue.
7. Read the quote. It shows the fee and what arrives.
8. Enter your password or code, then press Send.

No money moves until you confirm on the Review step.

What the amount field accepts

• An amount such as 25.00. Anything else shows Enter an amount, like 25.00.
• No more than your available balance. A higher amount shows This is more than your available balance, and you cannot continue.
• The fee and arrival are not shown on this step. They come from the live quote on the next one.

Leaving the window

Press the X to close the window. It asks Leave this window, because anything you have not sent yet will be lost. On the first step, Cancel payout leaves the window and takes you to Home. It does not touch a payout you already sent.

If your account is not open yet

You may see a preview with demo figures. You can walk the steps, but no quote is asked and nothing is sent. The receipt says PREVIEW.