Set up shipping rates and countries

Pick your countries

Open Shipping and find Countries you ship to. Select the countries your checkout accepts. If you leave all of them unselected, you ship almost worldwide. Cuba, Iran, North Korea and Syria stay off until you select them.

Add a rate

1. Open Shipping and go to Add a rate.
2. Enter a name, such as Standard.
3. Add a delivery estimate if you want shoppers to see one.
4. Choose a pricing rule.
5. Choose All countries or one country.
6. Enter a price. Use 0 for free shipping.
7. Press Add rate.

The four pricing rules

• Flat rate charges the price you enter.
• Free over a cart total charges the price until the items in the cart reach your threshold. At or above the threshold, shipping is free.
• Per item charges the price once for each item in the cart.
• By total weight charges the price you enter as a flat amount, because weight is not part of the calculation yet.

How country rates work

A rate set to All countries is offered everywhere you ship. A rate set to one country is offered there as well, next to your all-countries rates. A shopper in that country can pick either, and can choose the cheaper one. The cheapest rate is preselected at checkout.

Setting an all-countries rate to one country moves it, so every other country loses it. To charge more in one country, price the all-countries rate at what you can afford everywhere, or delete it and give each country its own rate.

Free shipping from a certain amount

Create a Free over a cart total rate with a price of 0 and a threshold. Below the threshold that method does not apply. Shipping then shows a choice: show nothing until the cart reaches the amount, or show the method greyed out with how much is still missing. This choice changes the display only. Shoppers cannot pick the method before the cart reaches the amount, unless it is the only rate for their country. It is then free at any cart total.

Express buttons and country rates

If every rate is set to a single country, Apple Pay and Google Pay stay hidden above the form until the shopper enters an address. Until then we cannot know which rate to charge. Add a rate for all countries to show the buttons straight away.

Things to know

• If you have no rates at all, shipping at checkout is zero.
• Rates are in your store currency.
• To change the country of a rate, pick it in the rate list and press Set. To remove a rate, press the delete button on its row.
• On a subscription, shipping is charged on the first order only. No renewal collects shipping.