Sling.Docs

Selling

Analytics and survey answers

Read your revenue, funnel and subscriptions, and see what customers answered after buying.

Both pages unlock when your plan is active.

Analytics

Pick a range and every figure changes with it, except the subscriptions panel.

  • Revenue is net of refunds, so it can be negative.
  • Orders, Avg. order value and Units sold cover the range.
  • Best day is your highest revenue period.
  • Subscription orders shows how many orders were subscriptions.
  • Declined payments counts declined cards.
  • Sessions counts shoppers who reached checkout.
  • Checkout funnel splits sessions into paid, abandoned and declined.
  • Top products and Revenue by country rank what sold.
  • The subscriptions panel shows active subscriptions and MRR now, plus new subscribers and churned over the last 30 days.

Flow

Flow shows every step a shopper passes through and what each one earned in the last 30 days. It also lists your checkout pages, with revenue, impressions, orders, average order value and conversion.

Surveys

Add a Post-purchase survey block to your thank-you page in the builder. Answers then appear under Surveys, grouped by question.

  • Rating questions show the average and how many gave each star.
  • Choice questions show a count and share for each answer.
  • Free-text questions show the 100 most recent answers.

Still stuck? Write to support@sling.cx and a real person answers.