Post-purchase offers and trails

What a post-purchase offer does

After a shopper pays, the confirmation page shows one offer. Accepting charges their saved card with one click and creates a separate order that ships with the original one, with no extra shipping. Subscription products are excluded, because a one-click offer always creates a one-time order.

Add an offer

1. Open Promotions and go to One-click post-purchase upsells.
2. Choose the condition: always, cart contains a product, or cart does not contain it.
3. Pick the product to offer.
4. Enter a discount of 0 to 90%. The offer price is the store price minus this.
5. Add any extra conditions you want.
6. Press Add rule.

Rules run top to bottom, and the first one that matches the paid cart shows its offer. Use the arrows to reorder. You can have up to 50 offer rules.

Build a trail

A trail is an offer and the offers it leads to. It needs at least two rules. Below a rule, open Funnel steps and choose what shows if the offer is accepted and what shows if it is declined. Choose End to stop there. Every accepted offer is its own one-click charge.

An offer cannot link to itself, and a link that would create a loop is refused.

See your trails

Open Flow: each trail is an automation row, with when it shows, its steps and what the offers in it earned over the last 30 days. Open the row to see each offer's own figures and what follows a yes or a no.

Test two cards

You can run an A/B test on the post-purchase card from Promotions. Its results appear under A/B testing.