Add staff and set their access

Only the store owner can manage staff. Staff accounts need an active plan. You can have up to 20 teammates on a store.

Invite a teammate

1. Open Settings and go to the staff section.
2. Enter their email.
3. Choose a role.
4. Press Send invitation.

We email them a link. They choose their own password, which nobody else sees, and then sign in at your normal login. They get access once they accept. An email that already has a Sling account cannot be used, so choose a different one.

Roles

• Manager gets everything except billing and staff management.
• Support gets orders, subscriptions and surveys.
• Analyst gets analytics only.
• Custom gets the sections you pick.

The sections you can pick are Orders, Subscriptions, Analytics, Surveys, Checkout builder, Shipping, Promotions, A/B testing, Shopify connection, Payments connection, Integrations and Store settings.

Access to a section includes every action in it. There is no read-only level. Someone with Orders can refund, and someone with Subscriptions can cancel. Billing and staff management stay with the owner and cannot be granted.

Change or remove access

Press Edit on a teammate to change their role. The new access applies the next time they load a page. Press Remove to take them off the store.