Money
Your payout receipt
After you send a payout, a receipt appears on the page with the amount, the fee, the status and a reference.
Sling is software, not a bank. Accounts, balances, cards and payouts are provided by our payment partners and their banks under their terms.
What the receipt shows
- From, To and Amount.
- Speed.
- Fee and Arrives. Arrives repeats They receive from the quote, so on a currency change it is not the Arrives as figure. A figure that is not known is left out.
- Status: Sent, On its way or Confirming.
- Where the money lands: Held at, Account and Currency, when the saved account has them.
- The date and a reference that starts with SL.
When there is no receipt
- A refused payout gets no receipt. The result card explains what happened.
- If the page did not hear back, no receipt prints until the payout is found.
- A payout that turns out failed, or is canceled, loses its receipt.
When it goes away
The receipt leaves when you press Go to Home or New payout. There is no button on this screen to save or print it, so note the reference if you need it. The payout stays in Activity. Last payouts shows your newest 20 and adds this one when you reopen Send money.
A receipt with the reference PREVIEW comes from the preview of an account that is not open yet. Nothing was sent.
Still stuck? Write to support@sling.cx and a real person answers.