Troubleshooting
I cannot sign in
What each sign-in message means and what to do next.
Ways to sign in
You can sign in with your password or with a link we email you. Press Email me a sign-in link instead on the sign-in page. New accounts are created with an email link, without a password. Google, Facebook and Apple sign-in are not available yet.
Messages you may see
- Incorrect email or password means those do not match. Use Forgot your password, or sign in with a link.
- Too many attempts means wait a minute and try again.
- Too many failed attempts means your sign-in is paused. The message says how long.
- That sign-in link did not work means it may have expired, been used already, or been opened in another browser. Enter your email for a fresh link and open it in the same browser.
- That looks like a temporary inbox means you need an email you will still have next month.
No email arrived
- Look in your spam folder and give it a minute.
- Open the link in the browser you asked for it in.
- Press Resend the link on the sign-up page.
- After a reset request you see the same message for any email, and a link only arrives if the account exists, so try the email you signed up with.
Asked for a code
If your account has an authenticator, enter the 6-digit code from your authenticator app to finish signing in.
Teammates
A teammate uses the invitation link to choose a password, then signs in at the normal login.
Still stuck? Write to support@sling.cx and a real person answers.