Account
Reset your password
You can ask for a reset link by email and choose a new password without knowing the old one.
- Go to /forgot-password, or press Forgot your password? on the sign-in page.
- Enter your email and press Send reset link. A short human check may run when you press it.
- Open the email and press the link.
- Press Continue to reset your password.
- On Your profile, enter a new password and confirm it. It must be at least 8 characters.
- Save the new password.
The page says If that email exists, a reset link is on its way, for every address. It does not tell you whether an account exists for that email.
When you arrive from the reset link, your current password is not asked for.
If no email arrives
Check your spam folder. Make sure you typed the email you sign in with. If you asked several times in a short while, wait before you ask again, because the page can show the same message even when no new email goes out.
If you see Could not send the reset link, try again. If you see Too many attempts, wait a minute first.
Still stuck? Write to support@sling.cx and a real person answers.