Account

Apply for your Sling account

Your Sling account is where you manage the account our payment partner provides for your company. It is separate from your stores, and you apply for it in five steps.

Sling is software, not a bank. Accounts, balances, cards and payouts are provided by our payment partners and their banks under their terms.

If you do not see the application, your dashboard stays your checkout dashboard. Questions? Email support@sling.cx. If it is not, your dashboard stays your checkout dashboard.

The five steps

Account: enter your legal business name, agree to the Terms of Service and the Privacy Policy, and press Open account.
Business: your company and its registration.
Address: the address on your registration documents.
Representative: the person authorized to act for the business.
Review: check your answers and press Submit application.

Until you send the application, every page of the account shows the application and nothing else.

Stopping and coming back

Your answers are saved each time you press Continue. When you come back, you start from the screen after the last one you finished, with your answers filled in.

Tax IDs are never saved. If you reload or come back later, the Review screen asks for them again.

Changing an answer

Use Back, the steps on the side panel, or Edit on the Review screen. You can go back to an earlier screen, but you cannot jump forward. The Account screen cannot be reopened after your account is open.

After you submit

You see Application received.
Press Start document check. It opens in a new tab, and this tab goes on to your account. You can also press Go to account.
Your application is reviewed. Nothing is needed from you in the meantime.
The result appears on your Sling account.

If the document check is not ready yet, the tab goes straight to your account. Home shows the Your application card with what is next.

If you cannot continue

Submitting is not yet available for your account: email support@sling.cx.
This step could not be saved: reload the page and try again.
Please complete every step first: a screen is missing, and you are taken back to it.
The account does not open while a store you own has overdue platform fees, while an open store you own has a lapsed plan, or while the account is suspended or closed.

Questions? Email support@sling.cx.

Still stuck? Write to support@sling.cx and a real person answers.