Sling.Docs

Account

The Action center

The Action center lists the steps your account still needs from you and the ones you have finished.

Sling is software, not a bank. Accounts, balances, cards and payouts are provided by our payment partners and their banks under their terms.

Open it from the sidebar, or press Open on the Action center panel on Home. The sidebar shows how many steps are open.

How to read it

  • Progress shows how many steps are done, such as 1 of 3 steps done.
  • To do lists open steps. Required steps come first, then Recommended.
  • Required means this step blocks something on your account.
  • Recommended means it blocks nothing, or it is being reviewed.
  • Done lists finished steps.

A step that says This is being reviewed. Nothing to do right now. needs nothing from you.

To do and Completed can appear as two tabs in one card, and long lists fold behind a Show more button.

Steps with an Open button

  • Verify your identity opens the Verification page.
  • Add funds to your account opens Add funds.
  • Update your payout method opens your payout accounts.
  • Confirm your payout method opens your payout accounts.

Other steps you may see

  • Review held payments: some payments are on hold until you look at them.
  • Answer an information request: more details about your business are needed.
  • Update your payout details: payouts wait until your details are current.
  • Card spending is being reviewed: card spending pauses while the review runs.
  • Finish your account setup: a few details are still missing.
  • Sign your company documents: your company formation needs your signature.
  • Connect order tracking: shows that your orders ship.
  • Set up Apple Pay on your checkout: lets shoppers pay with Apple Pay.
  • Choose who remits sales tax: tax collection waits for this choice.
  • Add your VAT registration: needed for VAT on your sales.
  • Accept the payout terms: payouts wait until you accept them.
  • Turn on two factor authentication: protects your login with our payment partner.
  • A step on your account needs you: one more detail is needed from you.

These steps have no Open button because they have no page in Sling. If you are not sure what to do, email support@sling.cx.

Nothing to do means no steps are listed. Your steps with Not available right now means the list could not be read. It does not mean there is nothing to do.

Still stuck? Write to support@sling.cx and a real person answers.