Account

Verify your identity

Your own identity check is separate from business verification, and it is done before your first payout.

Sling is software, not a bank. Accounts, balances, cards and payouts are provided by our payment partners and their banks under their terms.

Start the check

Open /dashboard/verification. The Action center step Verify your identity also has an Open button that leads here.
Find the Your identity card, under the Business card.
Press Verify your identity.
Follow the check on the page.

The check asks for a photo of your ID and of you. Sling never sees them.

This step opens once your business details are in. Until then, the card says so and has no button.

Not started: press Verify your identity.
In progress: your check is open. Press Continue the check.
Needs you: one more detail is needed. Press Continue the check.
Verified: your identity is verified.
Not approved: your identity could not be verified. There is no button to retry. Contact us at support@sling.cx and we help you finish it.
Status unavailable: we could not read your check just now. You can still press Open the check.

Once your identity is verified, the Action center lists Identity verified as done.

If you see This is not available for your account yet, the check cannot be started from this account yet.

Still stuck? Write to support@sling.cx and a real person answers.