Sling.Docs

Account

Main balance, currencies and reserve

The Accounts group in the sidebar shows your balance with our payment partner in each currency: available, pending and in reserve.

Sling is software, not a bank. Accounts, balances, cards and payouts are provided by our payment partners and their banks under their terms.

The three figures

  • Available: can be spent or paid out now.
  • Pending: on its way into your balance.
  • In reserve: held back by our payment partner.

Main balance

Main balance shows these three figures for your main currency, with a chart of your balance history. Your account's main currency is USD.

If the history cannot be worked out completely, the chart says it is not available instead of drawing a guess.

Currencies

Currencies lists your balance in each currency, with Available, Pending and In reserve. Your main currency carries the Main badge and comes first. A currency shows once your account has a balance in it. Your main currency always has a row, even at zero.

Reserve

Reserve lists what is held in reserve, one row per currency. If nothing is held, it says Nothing is held in reserve.

If a figure is missing

Not available right now means the balance could not be read. It does not mean you have zero. Reload the page, and email support@sling.cx if it stays that way.

Still stuck? Write to support@sling.cx and a real person answers.