Account
Main balance, currencies and reserve
The Accounts group in the sidebar shows your balance with our payment partner in each currency: available, pending and in reserve.
Sling is software, not a bank. Accounts, balances, cards and payouts are provided by our payment partners and their banks under their terms.
The three figures
- Available: can be spent or paid out now.
- Pending: on its way into your balance.
- In reserve: held back by our payment partner.
Main balance
Main balance shows these three figures for your main currency, with a chart of your balance history. Your account's main currency is USD.
If the history cannot be worked out completely, the chart says it is not available instead of drawing a guess.
Currencies
Currencies lists your balance in each currency, with Available, Pending and In reserve. Your main currency carries the Main badge and comes first. A currency shows once your account has a balance in it. Your main currency always has a row, even at zero.
Reserve
Reserve lists what is held in reserve, one row per currency. If nothing is held, it says Nothing is held in reserve.
If a figure is missing
Not available right now means the balance could not be read. It does not mean you have zero. Reload the page, and email support@sling.cx if it stays that way.
Still stuck? Write to support@sling.cx and a real person answers.