Account
Business verification and what each status means
Your business is verified through your details and a document check, and the Verification page shows where it stands.
Sling is software, not a bank. Accounts, balances, cards and payouts are provided by our payment partners and their banks under their terms.
Adding funds, cards and payouts wait for verification. Your business and your identity are both verified before your first payout. Identity has its own article.
Find the page
Press Verification on the Your application card on Home, or go to /dashboard/verification. The store box at the top of the sidebar follows your identity check: Verified once it is approved, Verification open while it is a step, and Status unavailable otherwise.
What each status means
- Not started: tell us about your business to start.
- Documents needed: your details are in. Next, complete the document check.
- In progress: your document check is open. Continue it to finish.
- In review: your business is being reviewed. Nothing is needed from you, and the result shows here.
- Verified: your business is verified.
- Not approved: this verification was not approved. Check your details and try again.
- Status unavailable: we could not read your verification just now. You can still continue. Help is at support@sling.cx.
Update the status
Press Check again on the Business card to read the status again. The button is not shown once your business is verified.
Send your details again
The form shows in every status except In review and Verified. Fill it in and press Continue to documents. The document check then opens. If it does not open by itself, press Continue to documents in the message that appears.
If you see The document check is not ready yet, press Check again in a moment.
If you see This is not available for your account yet, verification cannot be started from this account yet.
Still stuck? Write to support@sling.cx and a real person answers.