Sling.Docs

Checkout

Test mode and going live

Your store can only take real payments once your plan, payment account, approval, Shopify, domain and theme are all in place.

While we review your store, you can connect Shopify, design your checkout, add your domain and run the whole thing end to end in test mode. The one thing that waits is taking a real payment. A checkout in test mode says: Test mode: no real payment is taken.

What a live store needs

  • An active plan.
  • Your payment account connected and ready.
  • Your store approved by us.
  • Your Shopify store connected.
  • Your checkout domain in place.
  • Your thank-you redirect confirmed.
  • The Sling script confirmed in your published theme.

The review

We look at every new store by hand, so going live waits on that review. We cannot give you a time. You get an email when it is done. If you connected a different Shopify store than you applied with, you see a screen that says we are looking at it, with nothing for you to do.

When you are live

If your store is already live when you first press Finish setup, we send you one email to say so. The Custom checkout domain section in Settings says Your checkout is live on this domain.

What can take you out of live

  • Changing your checkout domain. Your old redirect no longer matches, and your store is back in test mode until you point it at the new address and confirm again.
  • A lapsed plan. A store that had a plan and no longer has an active one does not accept checkouts.
  • Disconnecting Shopify. Your store no longer takes payments through Sling.

Still stuck? Write to support@sling.cx and a real person answers.